NICE Ltd. released its 2025 ESG report and reported a 23% reduction in Scope 1 and Scope 2 location-based emissions. For investors, the report records measurable environmental progress alongside 14% of Revenue reinvested in Research and Development and expanded responsible AI capabilities across its portfolio.

Key Highlights

  • Employee ethics Training reached 100% compliance, alongside new and continuing leadership-development programs.
  • The Witness AI solution extends transparency to AI-assisted decisions across the emergency incident lifecycle.
  • NICE introduced Witness AI at APCO 2026 on August 3, describing it as providing end-to-end transparency for AI-assisted decisions during emergency incidents.
  • NICE released its 2025 ESG report on August 10, referencing the Global Reporting Initiative 2021 Standards and covering social impact, environmental stewardship and governance.

The company said the reduction compared with the previous year and was driven in part by moving one Data Center to the cloud.

AI Accountability

and ESG Reporting NICE (NASDAQ: NICE) introduced Witness AI at APCO 2026 on August 3, describing the solution as a way to provide independent, end-to-end transparency for AI-assisted decisions throughout emergency incidents. The company said the technology extends its approach to capturing, preserving and understanding critical incident information for public safety agencies. On August 10, NICE released its 2025 ESG report, prepared with reference to the Global Reporting Initiative 2021 Standards and covering social impact, environmental stewardship and corporate governance. The report said NICE continued expanding responsible AI capabilities across its product portfolio. The filing identified the Acquisition of NICE Cognigy as a milestone in strengthening the company’s enterprise AI position.

Emissions, Workforce

and Governance Measures NICE linked the emissions reduction to operational efficiency and the data-center cloud migration. The company launched CORE, a Leadership boot camp for first-line managers, alongside its 4D, Quantum Leap and Emerge programs. Employee ethics training reached 100% compliance. NICE said its ESG work also includes efforts to improve customer and employee experience, reduce environmental impact and support communities. The report described these initiatives alongside continued Investment in AI capabilities and workforce development.