Telecom Argentina must provide proportional reimbursements to users for service unavailable during the March 3, 2015 outage, under a Tucumán appeals ruling in docket 15065. The court rejected compensatory Liability but reversed the lower court on reimbursement, creating a specific customer-payment obligation without awarding broader damages.

Key Highlights

  • Asociación de Consumidores del NOA filed the appeal.
  • The lower court had ruled against the association’s action.
  • Telecom Argentina reported that it had been notified of the appellate ruling.

The ruling left in place the rejection of compensatory liability attributed to Telecom Argentina (NYSE: TEO) and reversed the lower court’s rejection of proportional reimbursement for service not provided during the outage. The decision concerns Docket 15,065.

Tucumán Court Partly Reverses Lower Judgment

Federal Court No. 1 of Tucumán had ruled against the association’s action. Telecom Argentina reported that it had been notified of the appellate ruling, following up on a previously published material event. The appellate ruling left standing the lower court’s rejection of compensatory liability for the outage. It changed the judgment by reversing the rejection of proportional reimbursement for service that was not provided.

Ruling Addresses Compensatory Liability and Reimbursement

The filing reports that the appellate court rejected compensatory liability for the outage while reversing the lower court’s decision on proportional reimbursement to users for service not provided. The company identified the proceeding as a case involving Asociación de Consumidores del NOA, Telecom Personal S.A. and the Consumers´ Defense Law under Docket 15,065.