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Highlights

  • Q1 2025 revenue climbs 12% year-over-year to $1.17 billion

  • Company returns to GAAP profitability with $0.12 EPS vs. loss last year

  • Raises 2025 guidance and continues $2B share repurchase program

Twilio Inc. (NYSE:TWLO), a leading cloud communications and customer engagement platform, has announced robust financial results for the first quarter of 2025 and boost its annual outlook.

For the quarter ended March 31, 2025, Twilio reported total revenue of $1.17 billion, a 12% increase compared to the same period in 2024. The company’s core Communications segment drove much of this growth, posting $1.10 billion in revenue, up 13% year-over-year. The Segment revenue, which includes non-core lines of business, grew modestly by 1% to $75.7 million.

Significantly, Twilio recorded a GAAP income from operations of $23.1 million, marking a turnaround from the $43.5 million GAAP operating loss in Q1 2024. On a non-GAAP basis, operating income rose to $213.4 million, up from $159.6 million in the prior year’s first quarter.

Twilio also returned to GAAP net profitability, reporting $0.12 in diluted earnings per share, compared with a net loss of $0.31 per share a year earlier. This improvement was supported by both higher revenue and improved cost efficiencies, alongside a reduction in outstanding shares—161.8 million in Q1 2025, down from 181.0 million in Q1 2024.

The company continues to enhance shareholder value through its $2 billion share repurchase program, which was authorized in January 2025 and runs through the end of 2027. During the first quarter alone, Twilio repurchased $130.2 million worth of its Class A common stock, reflecting its commitment to returning capital to investors.

Looking ahead, Twilio has raised its full-year 2025 guidance, showing increased confidence in both top-line and bottom-line performance. The company now expects organic revenue growth between 7.5% and 8.5%, up from its prior range of 7% to 8%. Additionally, Twilio boosted its non-GAAP operating income and free cash flow targets to between $850 million and $875 million, compared to earlier guidance of $825 million to $850 million.