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Enterprise agents are languishing in pilot purgatory—not because the underlying models are deficient, but because frontline staff refuse to rely on them. ICMI’s 2026 analysis—based on surveys of 1,200 contact-centre agents—finds that 67% of respondents admit they “work around” AI tools rather than incorporate …
Retail rent growth has lost its upward momentum—at least for now. According to Lea Clay Park, founder and chief executive of Axiom Retail, the market has entered a phase of “flattening rents,” where annual increases hover near zero in many submarkets. Yet beneath this …
Illinois’s new rulebook—the first comprehensive state-level framework for home-equity investment products—was hailed on May 20th by the Coalition for Home Equity Partnership (CHEP), an industry body that counts HomeFundIt, Unison HomeOwnership Investors and Point as members. The framework sets operating standards for shared-equity arrangements, …
Marshalls’s decision to plant a 31,470-square-foot flagship in Liberty Bklyn—a $1.5bn mixed-use complex anchored by high-end brands—reflects a calculated bet on the enduring appeal of off-price retail. The store, which opened on April 23, occupies ground-floor space leased for a decade from Madison Capital, …
Elecor Properties’ 900 Third Avenue—completed in 2017 at a cost of $1.2bn—has carved out a reputation as one of Midtown East’s most sought-after office towers. Its 1.2m sq ft of Class A space, LEED Platinum certification, and proximity to Grand Central Terminal have made …
Mortgage lenders are caught in a quiet revolution—one that is reshaping how creditworthiness is priced. The Federal Housing Finance Agency’s (FHFA) decision to adopt VantageScore 4.0 for loans backed by Fannie Mae andFreddie Machas thrust two rival credit scoring systems into the spotlight: VantageScore …
The National Association of Home Builders' Housing Market Index is a sentiment survey of builders regarding current and expected sales conditions and traffic from prospective buyers. A reading above 50 indicates more builders view conditions as good than poor; a reading of 37 means …
The Saks Global bankruptcy is a predictable outcome of a financial engineering exercise that prioritised deal completion over commercial logic. The combination of Saks Fifth Avenue and Neiman Marcus, two luxury department stores with overlapping customer bases and competing real estate portfolios, was financed …
Dollar stores have been among the most successful retail format innovations of the past two decades, building market share by offering extreme convenience through ubiquitous small-format stores that bring basic consumer goods within a short drive or walk of millions of American households. Dollar …
CBRE (NYSE:CBRE) stock drop highlightsCommercial Real Estaterisk, interest-rate pressure, office uncertainty, transaction volumes and property valuation concerns.
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